Today’s IT and telecommunications solutions are increasingly evaluated according to the factors of security and availability. To avoid risk to ongoing business processes, escalation procedures are generally activated at the smallest sign of irregularity. To prevent a malfunction developing into system failure, the responsible administrators and crisis management groups are alerted within minutes, and customers informed in good time if applicable.

Notification, alerting and communication in critical situations such as...

Technical malfunctions, repairs, system problems, link losses
External threats from viruses and hackers
Fire, burglary, power outages or other threats
Clearance or evacuation of office premises
Disaster drills and test alerts

Emergencies and crises may hit companies unprepared in their most sensitive areas. Immediate ability to make decisions and take action depends on the smooth, unbroken flow of information and communication between all responsible parties. In recent years, the number of professional notification, alerting and communication solutions has risen dramatically as modern telecommunications have developed intelligent options in this field.

Selected Case Studies