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"If an emergency occurs, we need to be ready to go as soon as possible. FACT24 is our reliable assistant in ensuring this is possible. The fast, clear status reports issued by FACT24 are an enormous help in coordinating emergency procedures."

Willi Lutze, Head of Lower Saxony SEK

Lower Saxony Police SWAT Team

Sector
Public organization – police

Problem
Permanent accessibility, rapid availability and optimal personnel coordination are critical to the success of the SWAT team (Spezialeinsatzkommando, SEK) of Lower Saxony State Criminal Police Office (Landeskriminalamt). To avoid loss of valuable time in an emergency, however, everything must run smoothly from the time of alerting to the arrival of the police at the emergency operations headquarters.
Solution
A one-year test run of FACT24 convinced Lower Saxony SEK of the benefits of an automated alert service. FACT24 ran flawlessly from the outset, and has since then ensured rapid and reliable alerting in emergencies. A key added value factor is the availability of clear status reports only minutes after the alert signal has been triggered.
Benefits
  • Parallel notification via landline and mobile phone
  • Feedback concerning availability and arrival time of the team members within minutes
  • Optimal information about the type of emergency thanks to flexible notification messages

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Case Study Lower Saxony Police SWAT Team / PDF / 265KB
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