The following Case Studies give an overview of just some of the wide-ranging applications for our solutions. Selected clients present an introduction to their alert and crisis management. In addition, we will happy to assist you by drawing on our experience.

Techniker Krankenkasse (TK)

Techniker Krankenkasse uses FACT24 to safeguard its IT systems‘ restart times
As in many other companies, at Techniker Krankenkasse (TK) almost all business processes are IT-based. Potential emergencies thus arise in the event of IT failure. In the event of an incident, the TK‘s business continuity management team goes into action to restore core functions within only four hours. In the past, alerting the emergency teams took longer than the targeted IT restart time. The manual alerting system had to be replaced!

Case Study Techniker Krankenkasse / PDF / 250KB

"At the TK, high availability of our IT is a key quality feature. In the event of an IT failure, even the alarm itself must help to minimize restart times. Manual alerting is far too timeconsuming. Now we can alert our incident team in only three minutes thanks to FACT24, thus ensuring professional crisis management."

Christian Senger, Business Continuity Manager of Techniker Krankenkasse (TK)

Deutsche WertpapierService Bank AG

Automated alerting in the event of emergency
For dwpbank, quality assurance in business continuity planning and emergency management is critical. In order to be able to respond rapidly at corporate level in a crisis, the bank introduced FACT24 in 2005. dwpbank particularly values FACT24’s automated notification procedure within seconds, the option of activating spontaneous telephone conferences and the system’s high availability.

Case Study dwpbank / PDF / 320KB

"Our IT systems are subject to increasing complex requirements of availability and stability. FACT24’s automated communication technology provides vital assistance in the event of emergency."

Thorsten Felix, deputy emergency operations officer at dwpbank

Alerting and communicating in the event of accident or emergency

FACT24 is not a hardware or software solution, but a service that functions independently of local risk factors. The FACT24 Product Family meets the requirements of companies and organizations with a wide range of differing sizes and structures.