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F24 is the leading Software-as-a-Service (SaaS) provider for incident and crisis management, emergency notification and sensitive and critical communication in Europe.

With FACT24, F24 is able to offer a highly innovative solution and help customers all over the world to successfully and efficiently manage incidents, emergencies and critical situations.

In addition, the eCall platform offers solutions for the high-volume communication of critical to confidential information in the business environment.

12 locations and more than 2,500 customers

Founded in 2000, F24 AG is headquartered in Munich, Germany, and supports companies and organisations in more than 100 countries around the globe with its subsidiaries in Zurich, London, Trondheim, Paris, Luxembourg-City, Madrid and Munich along with its branches in Mexico City, Santiago de Chile, Brussels, Vienna and Dubai. F24’s customers come from the following sectors: energy, industry, trade, banks & insurance, healthcare & pharmaceuticals, tourism, aviation, logistics & transport, IT & telecommunication and public organisations.

Around 2,500 customers around the world rely on the solutions of F24 to manage their communication requirements as part of the daily communication of critical and confidential information or in the event of a crisis.

Recommended by Gartner and multiple ISO-certified

F24 AG is the only non-US company listed in the current Gartner report for emergency/mass notification services (EMNS). Listing in the Gartner report makes F24 one of the most prestigious providers of EMNS and as the first European-based company, meets the institute's stringent requirements. The Board of Directors of F24 AG consists of Christian Götz, who founded the company with Ralf Meister, Dr. Joerg Rahmer and Jochen Schütte.

The F24 Group was the first company in the world to be certified by ‘The British Standards Institution’ (BSI) in 2010, for its integrated information security (ISMS) and business continuity (BCMS) management systems. The F24 AG and the majority of its subsidiaries are ISO/IEC 27001 and ISO 22301 certified. In addition to annual surveillance audits carried out by an independent, accredited institution, successful re-certification as per ISO/IEC 27001:2013 and ISO 22301:2012 standards was achieved in 2013, 2016 and 2019.

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